Terms and Conditions


This section of our site details the terms and conditions under which our services are delivered.

By using our Services, you agree to comply with and be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

Please take your time to review these terms prior to contracting with us. 

1. Introduction

We said ‘simple’, but we didn’t say ‘short’. But, don’t worry, this is all straight forward. Let’s start with the basics – this section is about definitions and terms.

1.1 Acceptance of Terms

Welcome to Simply Automate AI, Inc., an Automation as a Service company that provides custom-built automations delivered through a suite of automation tools including robotic process automation (RPA) and artificial intelligence (AI) software on a subscription basis. These Terms and Conditions ("Terms") govern your access to and use of our services. By accessing or using our services, you agree to be bound by these Terms.

1.2 Definitions

In these Terms, the following terms shall have the following meanings:

  • "Automation Software" refers to the robotic process automation, intelligent automation and artificial intelligence software used to deliver our automations.
  • "Service" or "Services" refers to the automation services provided by Simply Automate AI, Inc., including, but not limited to custom automations, subscription services, and any related software or applications.
  • "Content" refers to all text, graphics, images, videos, software, and other materials made available through our Services.
  • "Core Hours" refers to 09:00 EST to 19:00 EST Monday through Friday, exclusive of public holidays.
  • "Custom Automation" refers to automation solutions developed by Simply Automate AI, Inc. for a specific user, tailored to their unique needs and requirements.
  • "Data" refers to any information, content, or data uploaded, transmitted, or stored by the user using Simply Automate AI, Inc.'s Services.
  • "Incident" refers to any unplanned event or disruption that affects the availability, integrity, or confidentiality of data, systems, or services related to Simply Automate AI, Inc.'s custom automation services.
  • "Initial Term" refers to the minimum duration of the contract as specified in your contract.
  • "Intellectual Property" refers to copyrights, trademarks, patents, trade secrets, and any other proprietary rights.
  • "Uptime Percentage" refers to the minimum level of service availability guaranteed by Simply Automate AI, Inc. in its Service Level Agreement.
  • "User" refers to any individual or entity that access or uses Simply Automate AI, Inc.'s Services.
  • "Privacy Policy" refers to Simply Automate AI, Inc.'s policy governing the collection, use, and protection of user data.
  • "Subscription" refers to the user's agreement to pay for access to Simply Automate AI, Inc.'s Services on a recurring basis, typically on a monthly or annual schedule.

1.3 Agreement to Terms

By using our Services, you agree to comply with and be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

1.4 Changes to Terms

We may modify these Terms at any time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of our Services after the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these Terms regularly for updates.

If you do not agree with any changes to these Terms, you may terminate your use of our Services.

2. Subscription Services

This is where the magic happens! Our automation-as-a-service subscription model is what gives you valuable automations at an affordable price.

2.1 Subscription Plans

2.1.1 Subscription Types

Simply Automate AI, Inc. offers various subscription plans, each with its own features, pricing, and terms. Details of the available subscription options would have been discussed during the proposal stage and will be detailed in your contract.

2.1.2 Subscription Pricing

The pricing for each subscription plan is clearly outlined in the proposal communicated to you during the contracting stage. All prices are subject to applicable taxes, which may vary depending on your location and the type of subscription.

Extensions to the agreement beyond the initial Term will be subject to an annual increase in fees by the greater of the increase of the US CPI or 5% of the monthly or annual subscription amount on an annual basis.

2.1.3 Subscription Duration

Subscriptions are billed on a monthly basis unless otherwise specified during the sign-up process. The subscription duration will be clearly communicated to you upon subscribing.

2.2 Billing and Payments

2.2.1 Payment Methods

Payment for subscriptions can be made using the payment methods specified in your invoice. You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method for the applicable subscription fees.

2.2.2 Billing Cycle

Your subscription fee will be billed automatically on a recurring monthly basis, starting from the date of your initial subscription. You agree that we may store your payment information for future billing purposes.

2.2.3 Payment Failure

In the event of payment failure or refusal, we reserve the right to suspend or terminate your access to the Services. It is your responsibility to ensure that your payment information is accurate and up to date.

2.3 Cancellation and Refunds

2.3.1 Cancellation

You may cancel your subscription at any time after the Initial Term, with one months' notice, by Informing our finance team at finance@simplyautomate.ai. Upon cancellation, your access to the Services will continue until the end of your current billing cycle.

2.3.2 Refunds

Refunds for subscription fees will only be issued in accordance with our refund policy, which can be obtained from our Customer Service team. Our refund policy may vary depending on the type of subscription plan and specific circumstances.

2.4 Service Availability and Updates

2.4.1 Service Availability

We may update or modify the Services, including adding or removing features, at our discretion. We will make reasonable efforts to notify you of significant changes that may impact your subscription.

2.4.2 Service Updates

We may update or modify the Services, including adding or removing features, at our discretion. This may include, but not be limited to, changing the Automation Software upon which the service is being delivered. We will make reasonable efforts to notify you of significant changes that may impact your subscription.

2.4.3 Termination of Services

We reserve the right to terminate or discontinue any or all Services at any time. In the event of such termination, we will provide notice and, where applicable, refunds in accordance with our refund policy.

3. Use of the Service

We’re thrilled you’ll be using our services. Let’s make sure you provide us all the right information so we can set everything up correctly. Also, our automations are law abiding, so no funny business allowed.

3.1 Eligibility

By using Simply Automate AI Inc's services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3.2 User Accounts

3.2.1 Account Creation

To access certain features of our Services, you may be required to create a user account. You agree to provide accurate, current, and complete information during the account registration process and to update such information to keep it accurate, current, and complete.

3.2.2 Account Security

You are responsible for maintaining the security of your user account and password. You agree not to share your account credentials with others or to allow unauthorized access to your account. You must notify us immediately of any unauthorized use of your account.

3.3 Acceptable Use

3.3.1 Prohibited Activities

You agree not to use our Services for any unlawful, unauthorized, or prohibited purposes, including but not limited to:

  • Engaging in any form of fraudulent or deceptive activities.
  • Violating any applicable laws or regulations.
  • Impersonating another person or entity.
  • Uploading, posting, or transmitting any content that is harmful, offensive, or violates the rights of others.
  • Attempting to gain unauthorized access to our systems or user accounts.
  • Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the source code of our software.
  • Interfering with the proper functioning of our Services or disrupting our network.

3.3.2 Compliance with Laws

You agree to use our Services in compliance with all applicable laws and regulations. It is your responsibility to understand and adhere to the legal requirements in your jurisdiction.

3.4 User Responsibilities

3.4.1 Data Accuracy

You are responsible for the accuracy and completeness of any data or information you provide to us while using the Services. Inaccurate or incomplete data may result in errors in the Services.

3.4.2 Compliance with Terms

You agree to comply with these Terms and any additional guidelines or policies provided by Simply Automate AI, Inc. related to the use of our Services.

3.4.3 Cooperation with Investigations

We may investigate and take appropriate legal action in response to violations of these Terms. You agree to cooperate fully with any such investigations.

3.4.4 Termination for Violations

We reserve the right to terminate or suspend your access to the Services if we determine, in our sole discretion, that you have violated these Terms or engaged in activities that are inconsistent with the intended use of our Services.

4. Custom-Built Automations

Generic robots just wont cut it. Your business is unique. Your automations should be too. We work hard to ensure our solutions are designed to meet your needs. It helps when we are all very clear on what we’re building. This next section is all about that.


4.1 Automation Development

4.1.1 Custom Automation Requests

Simply Automate AI, Inc. offers custom-built automation solutions tailored to your specific needs and requirements. To initiate a custom automation project, you must contact our sales or support team to discuss your needs and receive a project proposal.

You agree to comply with these Terms and any additional guidelines or policies provided by Simply Automate AI, Inc. related to the use of our Services.

4.1.2 Project Specifications

Upon acceptance of the project proposal, we will work with you to define the project specifications, including scope, objectives, and expected outcomes. These specifications will be documented in a project agreement, which will serve as the basis for development.

4.1.3 Development Timeline

We will provide you with an estimated timeline for the development of the custom automation. While we will make reasonable efforts to meet this timeline, delays may occur due to unforeseen circumstances or changes in project scope.

4.2 Intellectual Property Rights

4.2.1 Ownership

Unless otherwise agreed upon in writing, all intellectual property rights, including copyrights, patents, and trade secrets, related to the custom automation developed by Simply Automate AI, Inc. shall remain the exclusive property of Simply Automate AI, Inc.

4.2.2 Licensing and Usage

Upon completion of the custom automation, Simply Automate AI, Inc. grants you a non-exclusive, non-transferable license to use the custom automation solely for your internal business purposes. You may not sublicense, sell, or otherwise transfer the custom automation to third parties without our prior written consent.

4.3 Data Security and Privacy

4.3.1 Data Handling

During the development of custom automations, you may provide us with access to data, including sensitive or confidential information. We will take reasonable measures to protect the security and privacy of your data, in accordance with our Privacy Policy.

4.3.2 Confidentiality

Both parties agree to maintain the confidentiality of all project-related information, including project specifications, design, and any proprietary information exchanged during the development process.

4.3.3 Data Ownership

You retain ownership of all data and information you provide to us. We will not use your data for any purpose other than the development and support of the custom automation.

4.4 Confidentiality

Both parties agree not to disclose the terms of the custom automation project, project specifications, or any other proprietary or confidential information to third parties without the prior written consent of the other party.

5. Service Level Agreement (SLA)

It’s important that automations work when you need them to. Our Support and Maintenance Team is here for you!


5.1 Uptime and Downtime

5.1.1 Uptime Guarantee

Simply Automate AI, Inc. is committed to providing a high level of service availability during Core Hours. We strive to maintain a minimum uptime level of 99% ("Uptime Percentage") for our Services, calculated on a monthly basis by taking the total Uptime minutes as a percentage of the Core Hours minus any downtime minutes caused by factors beyond our control.

5.1.2 Uptime Definition

"Uptime" refers to the total accumulated minutes during which our Services are available and during Core Hours.

5.1.3 Downtime Definition

"Downtime" refers to the total accumulated minutes during which our Services are unavailable and cannot be accessed due to issues within our control. Downtime does not include scheduled maintenance or downtime caused by factors beyond our control.

5.1.4 Service Credits

In the event that our Services do not meet the Uptime Percentage in a given month, you may be eligible for service credits. Service credits for uptime violations will be calculated as follows:

  • Uptime Percentage of 90% to 99%: 20% service credit for that months fees.
  • Uptime Percentage of 80% to 90%: 50% service credit for that months fees.
  • Uptime Percentage below 80%: 100% service credit for that months fees.

5.1.5 Service Credit Application

Service credits will be applied as a discount against future subscription fees. Service credits are non-transferable and have no cash value.

5.2 Support and Maintenance

5.2.1 Support Services

We provide monitoring and technical support to assist with the resolution of any issues related to our Services during Core Hours.

5.2.2 Maintenance

We may perform scheduled maintenance or updates to our Services to ensure their continued functionality and security. We will make reasonable efforts to schedule maintenance during periods of low usage and provide advance notice when possible.

5.2.3 Emergency Maintenance

In the event of critical issues or security vulnerabilities, we reserve the right to perform emergency maintenance without prior notice to ensure the safety and integrity of our Services.

5.3 SLA Exclusions

5.3.1 Force Majeure

This SLA does not apply to downtime or service interruptions caused by events beyond our reasonable control, including but not limited to acts of nature, natural disasters, acts of terrorism, and government actions.

5.3.2 Third-Party Services

This SLA does not cover downtime or issues related to third-party services or integrations that are not under our direct control. Users are responsible for the performance and availability of such third-party services.

5.3.3 User-Induced Issues

Downtime or issues resulting from actions, configurations, or customizations made by users, including misuse of the Services or failure to comply with our guidelines, are not covered by this SLA.

5.4 Review and Reporting

5.4.1 Monthly Review

Provider will conduct a monthly review of uptime and downtime data to determine compliance with this SLA.

5.4.2 Reporting

Client may request a summary report of uptime and downtime data for their account upon request. Provider will provide this report within 10 business days of the request.

5.5 SLA Revisions

Provider reserves the right to revise this SLA at any time. Revised SLA terms will be posted on Provider's website and communicated to Client via email. Client's continued use of the Services after receiving notification of revised SLA terms constitutes acceptance of those changes.

5.6 Incident Management

5.6.1 Incident Categories

Incidents shall be categorized into priority levels based on their impact and urgency as follows:

  • Priority 1 (P1): Critical incidents that have a severe impact on operations, resulting in service unavailability or data loss. Response and resolution times are immediate.
  • Priority 2 (P2): High-priority incidents with a significant impact on operations but without immediate service unavailability. Response and resolution times are within eight (8) working hours.
  • Priority 3 (P3): Moderate-priority incidents with a moderate impact on operations. Response and resolution times are within 24 working hours.
  • Priority 4 (P4): Low-priority incidents with minimal impact on operations. Response and resolution times are within 40 working hours.

5.6.2 Incident Reporting

Incidents can be reported through the following channels:
·       Email: support@simplyautomate.ai

When reporting an incident, the following details should be provided:
·       Date and time of the incident.
·       Description of the incident and its impact.
·       Priority level (P1, P2, P3, or P4).

5.6.3 Incident Handling

The approach to Incident handling is outlined below:

  • Incident Assessment
    Upon receipt of an incident report, it will be assigned to the appropriate incident handler or team based on the priority level.
  • Incident Response
    Upon allocation the incident will be responded to in order to acknowledge receipt.
  • Incident Investigation
    The assigned incident handler or team will investigate the incident to determine its root cause and potential impact. This may involve analyzing logs, system diagnostics, and other relevant data.
  • Incident Resolution
    Once the root cause is identified, the incident handler or team will work to resolve the incident promptly. The resolution time shall align with the priority level as defined in Section 1.2.
  • Communication
    Regular communication with affected parties, including the Client, shall be maintained throughout the incident resolution process. Updates regarding the incident's status and progress shall be provided as appropriate.
  • Documentation
    All incident details, investigation findings, actions taken, and resolutions shall be documented for future reference and analysis.
  • Review
    A post-incident review shall be conducted to assess the handling of the incident, identify opportunities for improvement, and implement corrective actions to prevent future incidents of a similar nature.

5.6.4 Incident Closure

Upon resolution, the incident shall be verified to ensure that normal operations have been restored and that the issue has been addressed satisfactorily.

Once verified, the incident shall be officially closed, and all documentation related to the incident shall be retained for reference.

All employees and contractors shall receive training on incident reporting procedures and their responsibilities in the incident management process. Awareness campaigns and regular drills may be conducted to reinforce incident management best practices.

5.6.5 Review and Revision

This Incident Management Plan laid out in section 5.6 of this document shall be reviewed periodically and revised as necessary to align with changing business requirements, technologies, and regulatory standards.

6. Data Privacy and Security

We take automation seriously. We also take data privacy and security seriously. Very seriously.

6.1 Data Collection and Usage

6.1.1 Data Collection

Simply Automate AI Inc. may collect and process personal and non-personal data as necessary to provide and improve our Services. The types of data we collect and how we use it are described in our Privacy Policy, which can be found on our website.

6.1.2 Consent

By using our Services, you consent to the collection, processing, and use of your data in accordance with our Privacy Policy.

6.1.3 Service Credits

In the event that our Services do not meet the Uptime Percentage in a given month, you may be eligible for service credits as specified in our Service Level Agreement, which can be found on our website.

6.2 Data Retention and Deletion

6.2.1 Data Retention

We will retain your data for as long as necessary to fulfill the purposes for which it was collected, including providing the Services, complying with legal obligations, resolving disputes, and enforcing our agreements.

6.2.2 Data Deletion

You may request the deletion of your data by contacting our data protection officer or customer support. We will respond to such requests in accordance with our data retention and deletion policies, as outlined in our Privacy Policy.

6.3 Security Measures

6.3.1 Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

6.3.2 User Responsibilities

You are responsible for maintaining the confidentiality of your user account credentials and for any actions taken using your account. You agree to promptly notify us of any unauthorized access or use of your account.

6.3.3 Third-Party Services

If you choose to use third-party services or integrations in conjunction with our Services, you are responsible for ensuring that your data is handled securely and in compliance with applicable data protection laws.

6.4 Compliance with Data Protection Laws

6.4.1 General Data Protection Regulation (GDPR)

If you are a resident of the European Union, you have certain rights under the GDPR with respect to your personal data. These rights are outlined in our Privacy Policy, and you may exercise them as specified therein.

6.4.2 Other Data Protection Laws

We are committed to complying with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA) and other state and international regulations that may apply to your data.

6.4.3 Questions and Requests

If you have questions about our data privacy practices or wish to exercise your data rights, please contact our data protection officer or customer support as specified in our Privacy Policy.

7. Intellectual Property

What’s yours is yours. What’s ours is ours. Simple as that!

7.1 Ownership of Intellectual Property

7.1.1 Company-Owned Intellectual Property

All intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, patents, and any other proprietary rights related to Simply Automate AI Inc.'s Services, custom automations, software, and content, are and shall remain the exclusive property of Simply Automate AI Inc.

7.1.2 User-Provided Content

You retain ownership of any content or data that you upload, transmit, or store using our Services. By providing such content, you grant Simply Automate AI, Inc. a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute the content for the purpose of providing the Services.

7.2 Licensing and Usage

7.2.1 License to Use the Services

Simply Automate AI, Inc. grants you a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes, subject to these Terms.

7.2.2 Restrictions

You may not:

  • Modify, reproduce, distribute, or publicly display any part of our Services or content without our prior written consent.
  • Use our Services for any unlawful or unauthorized purposes.
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code from our software.

7.3 Trademarks and Branding

7.3.1 Simply Automate AI Inc.'s Trademarks

Simply Automate AI, Inc.'s trademarks, logos, and branding are the exclusive property of Simply Automate AI, Inc.. You may not use our trademarks or branding in any way that may cause confusion, suggest endorsement, or misrepresent your affiliation with Simply Automate AI, Inc.

7.3.2 User Usage of Trademarks

If you choose to use Simply Automate AI, Inc.'s trademarks or branding in conjunction with our Services, you must obtain our prior written consent and adhere to any branding guidelines provided by Simply Automate AI, Inc.

7.3.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to Simply Automate AI, Inc. regarding our Services may be used by Simply Automate AI, Inc. without restriction and without any obligation to compensate you.

7.4 Marketing and Promotion Collaboration

You agree to allow Simply Automate AI, Inc. to use your trademarks, logos, trade names, and a description of the business relationship between us, in any Simply Automate AI, Inc. marketing and sales promotion materials. We will give you a heads up if we feature you, and you can always decline and opt out at that time. Please let us know if you are interested in being featured in the customer story section of our website. We like to issue those stories at a time when you are looking for publicity for something big going on.

8. Liability and Disclaimers

8.1 Limitation of Liability

8.1.1 No Warranty

Simply Automate AI, Inc. provides its Services on an "as-is" and "as-available" basis, without warranties of any kind, whether express or implied. We do not warrant that our Services will be error-free, uninterrupted, or free of harmful components.

8.1.2 User Acknowledgment

You acknowledge that your use of our Services is at your own risk. Simply Automate AI, Inc. shall not be liable for any damages, losses, or costs arising out of or in connection with your use of our Services, including but not limited to:

  • Any direct, indirect, incidental, consequential, or punitive damages.
  • Loss of data, profits, business, or goodwill.
  • Unauthorized access to or use of your data or content.
  • Any errors, inaccuracies, or omissions in our Services.

8.1.3 Exclusions and Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. To the extent that such laws apply, the limitations and disclaimers in this section may not apply to you fully, but they will apply to the fullest extent permitted by law.

8.2 Indemnification

You agree to indemnify and hold Simply Automate AI, Inc., its affiliates, employees, and partners harmless from and against any claims, demands, liabilities, damages, losses, costs, or expenses, including reasonable attorney's fees, arising out of or in connection with:

8.2.1 Your Use of the Services

Your use of our Services in violation of these Terms or applicable laws.

8.2.2 User Content

Any content or data you upload, transmit, or store using our Services, including any claims of infringement of third-party rights.

8.2.3 Violation of Rights

Any violation of intellectual property rights, privacy rights, or other rights of third parties.

8.3 Disclaimers

8.3.1 Third-Party Services

Simply Automate AI, Inc. may provide links or integrations to third-party services or websites. We do not endorse or assume any responsibility for the content, privacy practices, or actions of third-party services.

8.3.2 Service Availability

We do not guarantee the availability or uninterrupted operation of our Services and reserve the right to suspend, terminate, or modify our Services at any time.

8.3.3 Compliance with Laws

You are responsible for ensuring that your use of our Services complies with all applicable laws and regulations in your jurisdiction.

9. Termination

We hope our partnership lasts a long time. But, in case either of us need to go our separate ways, this section has us both covered.

9.1 Termination by the Company

9.1.1 Termination for Cause

Simply Automate AI, Inc. reserves the right to terminate your access to our Services at any time for cause, including but not limited to:

  • Violation of these Terms or any other agreements between you and Simply Automate AI, Inc.
  • Unauthorized access to our Services or use of our Services for illegal or harmful purposes.
  • Failure to pay subscription fees or other charges when due.

9.1.2 Notice of Termination

In the event of termination for cause, we will provide notice of termination, specifying the reason(s) for termination. Termination may be immediate, with no refund of subscription fees.

9.2 Termination by the User

9.2.1 Voluntary Termination

You may terminate your use of our Services at any time by following the termination instructions provided on our website or by contacting our customer support team.

9.2.2 Effects of Termination

Upon termination of your account or subscription:

  • Your access to our Services will be immediately revoked.
  • You will remain responsible for any outstanding fees or charges, which will include the remainder of the Initial Term.
  • Any data or content associated with your account may be deleted in accordance with our data retention policies.

9.3 Effects of Termination

9.3.1 Survival of Terms

The following sections of these Terms shall survive the termination of your account or subscription: Sections 7 (Intellectual Property), 8 (Liability and Disclaimers), 9 (Termination), 10 (Governing Law and Dispute Resolution), 11 (Miscellaneous), and any other provisions necessary for the interpretation or enforcement of these Terms.

9.3.2 Data Retention

Upon termination, Simply Automate AI, Inc. may retain your data for a period specified in our data retention policy, after which it may be permanently deleted.

9.3.3 Transition Assistance

Upon your request and subject to additional fees, Simply Automate AI, Inc. may provide transition assistance to help you migrate your data or content to another service provider. Such assistance shall be subject to separate terms and agreements.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and any disputes arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of the US state of Delaware, without regard to its conflict of law principles.

10.2 Dispute Resolution

10.2.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services, you agree to first attempt to resolve the matter informally by contacting Simply Automate AI, Inc to seek a resolution.

10.2.2 Arbitration

If an informal resolution cannot be reached, both parties agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services through binding arbitration administered by a mutually agreed-upon arbitration provider. The arbitration shall be conducted in accordance with the rules of the chosen arbitration provider.

10.2.3 Class Action Waiver

You and Simply Automate AI, Inc. agree that any arbitration shall be conducted on an individual basis and not on a class, consolidated, or representative action basis. You and Simply Automate AI, Inc. waive any right to bring a class action or seek relief on a class, consolidated, or representative action basis.

10.2.4 Venue for Arbitration

The arbitration shall take place in a mutually agreed-upon location or, if no agreement can be reached, in the US state of Delaware. The language of the arbitration shall be English.

10.2.5 Enforcement of Arbitration Award

The arbitrator's award shall be final and binding, and judgment upon the arbitration award may be entered in any court of competent jurisdiction.

10.3 Injunctive Relief

Notwithstanding the arbitration provision above, Simply Automate AI, Inc. reserves the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or enjoin any unauthorized use, abuse, or violation of these Terms.

10.4 Severability

If any provision of this Section 10 is found to be unenforceable, the remaining provisions shall remain in full force and effect.

11. Miscellaneous

11.1 Entire Agreement

These Terms, including any additional agreements referenced herein, constitute the entire agreement between you and Simply Automate AI, Inc. and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

11.2 Amendments

Simply Automate AI, Inc. may modify these Terms at any time by posting the revised Terms on our website or by notifying you through other means. Your continued use of our Services after the posting of changes constitutes your acceptance of those changes.

11.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Simply Automate AI, Inc. Simply Automate AI, Inc. may assign or transfer these Terms without restriction.

11.4 Waiver

The failure of Simply Automate AI, Inc. to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision of these Terms.

11.5 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

11.6 Notices

All notices, requests, or other communications required or permitted to be given under these Terms shall be in writing and delivered to the contact information provided by each party.

11.7 Independent Contractors

Nothing in these Terms shall be construed as creating a partnership, agency, joint venture, or employment relationship between you and Simply Automate AI, Inc.. You and Simply Automate AI, Inc. are independent contractors.

11.8 Force Majeure

Simply Automate AI, Inc. shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including acts of God, natural disasters, terrorism, or labor disputes.

11.9 Language

These Terms may be provided in multiple languages for your convenience. In the event of any conflict or discrepancy between translations, the English version shall prevail.

12. Contact Information

12.1 Contact Us

If you have any questions, concerns, or need to contact us for any reason related to our services or these Terms, please don't hesitate to reach out to us using the following contact information:

Simply Automate AI, Inc.

Address: 1002B S. Church Ave., Suite 18845, Tampa FL 33629

Email: contactus@simplyautomate.ai

12.2 Customer Support

For customer support inquiries or assistance, you can contact our customer support team at the following email address:

Customer Support Email: support@simplyautomate.ai

12.3 Data Protection Officer

If you have questions or concerns related to data privacy and security, you can contact our Data Protection Officer (DPO) at the following email address:

DPO Email: legal@simplyautomate.ai

12.4 Legal Inquiries

For legal inquiries, including issues related to intellectual property, please contact our legal department at the following email address:

Legal Email: legal@simplyautomate.ai

12.5 Reporting Violations

If you believe that another user of our services has violated these Terms or any applicable laws or regulations, please report the violation to us using the appropriate contact information provided above.

13. Effective Date and Updates

13.1 Effective Date

These Terms and Conditions are effective as of 22nd September 2023.

13.2 Updates to the Terms

Simply Automate AI, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to these Terms will be effective immediately upon posting the revised Terms on our website.

13.3 Notification of Changes

We will make reasonable efforts to notify you of significant changes to these Terms via email or through other means of communication. However, it is your responsibility to review these Terms periodically for any updates.

13.4 Acceptance of Updated Terms

Your continued use of our Services after the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue using our Services.

13.5 Contact Us

If you have any questions or concerns about these Terms and Conditions or any updates to them, please contact us using the contact information provided in Section 12.

14. Interpretation

14.1 Interpretation

The headings and subheadings in these Terms and Conditions are for convenience and reference only and shall not affect the interpretation or construction of these Terms.

14.2 Gender and Number

Words importing the singular include the plural and vice versa, and words importing a gender include all genders.

14.3 No Third-Party Beneficiaries

These Terms do not confer any rights or benefits upon any third party, except as otherwise provided herein.

14.4 Entire Agreement

These Terms, including any referenced agreements and policies, constitute the entire agreement between the user and Simply Automate AI, Inc. with respect to the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.